Islamabad Serena Hotel, Islamabad | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Khayaban E Suhrawardy, Islamabad., Islamabad, Pakistan, 44000

Islamabad Serena Hotel, a 5-star property and member of Leading Hotels of the World, sits on 14 acres of landscaped gardens between Margalla Hills and Rawal Lake, featuring Islamic architecture and handcrafted furniture by local artisans.

Handcrafted Room Interiors

The 336 rooms and 51 suites at Serena showcase custom-made furniture, arabesque marble patterns, and hand-woven silk carpets. Each unit comes with Penhaligon's amenities, complimentary WiFi, and views of either gardens, Margalla Hills or Rawal Lake.

Six Distinct Dining Venues

The hotel offers six restaurants including Wild Rice for Southeast Asian cuisine, Al-Maghreb for Middle Eastern dishes, and Zamana for all-day international dining. The Rakaposhi bakery serves fresh pastries and breads, while Baradari offers traditional Pakistani BBQ outdoors.

Award-Winning Spa Complex

The award-winning Maisha Spa features Himalayan salt treatments, Thalgo facials, and a rooftop pool. Additional facilities include a state-of-the-art gym with Technogym equipment, jogging track, and dedicated fitness programs.

Central Capital Location

Islamabad Serena Hotel sits next to the Diplomatic Enclave and opposite the Convention Centre, 12.5 miles from Benazir Bhutto International Airport. The property provides access to major landmarks including Faisal Mosque and Lake View Park.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

370 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Executive King Room

Max:

2 persons

390 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Junior Suite

Max:

2 persons

585 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Getting around

Available transportation options

City Center

Islamabad 2.4 mi

Airports

Benazir Bhutto International (ISB) 10.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Off-site parking lot

Baggage storage

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site parking lot
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Hiking
Horseback riding
Cycling
Golf course
Aerobics

Guest Parking

Electric kettle

Services

Free airport shuttle
Valet parking
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Stores/Commercial services

Dining

In-room breakfast
Restaurant
Dinner
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs

Spa & Leisure

Rooftop pool
Seasonal outdoor pool
Heated swimming pool
Sun terrace
Garden area
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

Khayaban E Suhrawardy, Islamabad., Islamabad, Pakistan, 44000

Map view

Khayaban E Suhrawardy, Islamabad., Islamabad, Pakistan, 44000

City landmarks

Islamabad Expressway

Shakarparian

2.2 mi

Aabpara

1.2 mi

Events

Jinnah Convention Centre

4000 ft

Murree Road، LAKE VIEW PARK

Lake View Park

1.7 mi

Islamabad Golf Club

4500 ft

19 Ataturk Ave

Sir Syed Memorial Museum

2800 ft

Kashmir Hwy

Rose and Jasmine Garden

1.3 mi

Jamia Masjid

2100 ft

Executive 48 Flats

2100 ft

Center for Advanced Studies in Engineering

2300 ft

Museums

Islamabad Museum

2400 ft

Hindu Temple

3200 ft

Jamia Masjid Qutab Shaheed

3200 ft

JCC

3400 ft

Public Building

Supreme Court of Pakistan Building

4700 ft

Diplomatic Enclave

1.5 mi

Imam Bargah

4000 ft

Public Building

NTC Headquarters

4300 ft

Weekly Market

4600 ft

Aabpara Chowk

4700 ft

Parliament of Pakistan

1.1 mi

Sunday Bazaar

4800 ft

Market

Sunday Market G6

4800 ft

Kamran Shopping Center

4800 ft

Gallery

Pakistan National Council of Arts

1.5 mi

Masjid Rd

Lal Masjid

1.3 mi

Pakistan Sports Complex

3.0 mi

Nearby

Masjid-e-Aqsaa

1700 ft

Restaurants

Zamana

3800 ft

Serena Hotel Khayaban-e-Suhrawardy

Wild Rice Restaurant

3800 ft

Serena Hotel Ramna 5

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily return

8.2/10

Great

Rooms

6.6

Location

8.8

Service

7.2

Dining

6.6

Isaac

United States of America, March 2025

7.2/10

My stay at the Islamabad Serena Hotel was truly really good. The stunning ambiance and attentive service made me feel valued from the moment I arrived. While the dining options could use some variety, the overall experience remains luxurious and amazing.

Rooms

8.0

The Executive Double Room was spacious and comfortable, with necessary amenities. However, it felt somewhat dated, which was a minor letdown for a hotel of this caliber.

Service

7.0

The service was mostly excellent, with friendly staff ready to assist. However, I faced some delays with requests that should've been handled more promptly.

Location

8.0

Situated in an upscale neighborhood, the location of the hotel is excellent. It provided a peaceful environment, though some nearby roadblocks were occasionally disruptive.

Dining

6.0

While the quality of food at the buffet dinner has certainly improved, the limited selection left me wanting more. I would appreciate a broader variety of dishes to enhance the dining experience.

Facilities

9.0

The hotel boasts fantastic facilities, including a lovely pool and an exquisite lounge with amazing views. The lush green lawn is perfect for relaxed strolls, adding to a serene atmosphere.

Zach

United States of America, March 2025

5.6/10

My stay at the Islamabad Serena Hotel had its ups and downs. The service was genuinely really good—staff were welcoming and attentive, making me feel right at home. However, the decor and facilities were a bit outdated, and the dining options were somewhat disappointing with limited variety. Overall, it's worth another shot for the hospitality alone, but there's room for improvement.

Rooms

6.0

The room size was generous, but it felt cluttered. Some items, like the dryer, were in inconvenient spots.

Service

10.0

The staff were incredibly polite and attentive, going above and beyond to assist me throughout my stay.

Location

9.0

The hotel is situated beautifully, providing a relaxing ambiance, perfect for unwinding after a busy day.

Dining

5.0

Dining was a letdown, with repetitive meals and limited vegetarian choices, which made my week-long stay feel monotonous.

Facilities

6.0

Facilities like airport shuttle and room service were adequate, but some amenities showed signs of age and needed renovation.

Morris

United States of America, January 2025

7.4/10

My stay at the Islamabad Serena Hotel was quite the mix. While the grand entrance and spacious rooms made for a luxurious vibe, the need for renovation was evident. I enjoyed the very good breakfast spread, though I did face some issues with the service during peak times.

Rooms

8.0

I found the rooms extremely spacious and well furnished with luxurious touches like quality pillows, a large TV, and generous toiletries. However, I noticed some fixtures showing signs of wear and tear, and a few controls were slightly broken.

Service

7.0

The staff were generally very friendly and helpful, making me feel welcome and cared for. However, I encountered a hiccup during check-in when the early check-in request was not accommodated, resulting in a long wait after my flight.

Location

10.0

The hotel's location is superb, nestled within a high-security area near the diplomatic zone, making it feel safe and serene. It truly transported me away from the stress of the city.

Dining

8.0

Breakfast was an experience, with a fantastic variety of options, especially the dessert selection. But I did notice that tea service was a bit slow during busy hours.

Facilities

9.0

The facilities were impressive, featuring an Olympic swimming pool and beautiful gardens to explore. I appreciated the multitude of services, from laundry to airport transfers, although some areas felt a tad dated.

John

United States of America, November 2024

5.2/10

My stay at Islamabad Serena Hotel had its ups and downs. The staff were generally helpful, and the hotel grounds were beautifully maintained, creating a grand atmosphere. However, I encountered several issues with the room's cleanliness and maintenance, which was disappointing for a hotel of this caliber. Overall, it was a mixed experience. 🌟🏨

Rooms

5.0

The room I stayed in felt dated and lacked proper maintenance. I even noticed old furniture and some cleanliness issues that detracted from my comfort.

Service

6.0

While the staff was polite and tried to be helpful, there were clear delays and a lack of follow-through on certain requests, which led to frustration.

Location

9.0

The hotel is in a convenient location with stunning views of the Margalla Hills, making it easy to explore the area.

Dining

7.0

Dining options were somewhat limited, but I did enjoy the buffet on the ground floor, though some aspects could be improved.

Facilities

6.0

Facilities such as the pool were enjoyable, but overall the hotel showed signs of age and could benefit from some refreshing.

George

United States of America, November 2024

5.2/10

My stay at Islamabad Serena Hotel had its ups and downs. The location is prime, showcasing beautiful architecture and gardens that blend culture and modern art well. However, the rooms felt a bit dated, with some cleanliness issues and outdated equipment. The staff was courteous, yet some aspects of service could certainly improve.

Rooms

6.0

The room I stayed in was relatively spacious but had an unpleasant smell, possibly due to dampness. The decor was nice, though the equipment like the TV and the controls felt quite obsolete. The washroom, while well maintained, could use an upgrade, and I faced issues with hot water adjustments.

Service

6.0

While some staff were very responsive and courteous, I did encounter instances of service inconsistency, particularly with room service. The hotel seemed to prioritize VIP treatment over others, and this was disappointing. My experience with the security checks felt excessive as well.

Location

8.0

The hotel is conveniently located, making it easy to reach the city center in a short time. The ambiance provided a pretty and relaxing start to my day, with beautiful gardens and insightful design surrounding me.

Dining

7.0

The breakfast offered a great variety and was delicious, yet evening meals were somewhat underwhelming. The dining spaces had excellent ambiance, especially outdoors, but room service fell short on one occasion.

Facilities

7.0

Amenities like the swimming pool and gardens made for a pleasant experience. However, the hotel needs to reconsider its late-night dining options, as everything closed too early, leaving limited room service choices.

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